Refund Policy
B2B SaaS Pricing & Refund Rules
Summary
Our goal is to provide a high-value, high-reliability compliance system. We maintain a strict refund policy to ensure the sustainability of our infrastructure and AI API costs.
Monthly Plan ($20)
The monthly plan provides full access for 30 days. No long-term commitment.
No Refunds
Yearly Plan ($180)
The yearly plan provides maximum value with 2 months free.
Limited Refund
Detailed Criteria for Yearly Refunds
A refund for a Yearly Plan will only be processed if ALL of the following conditions are met:
- Time Window: The refund request must be initiated within 7 calendar days from the date of the initial purchase or renewal.
- Usage Limit: The user has processed (scanned or analyzed) fewer than 3 (three) documents in total.
- Core System Activation: The core automated alert system has not been triggered for active obligations during the current billing cycle.
- Account Standing: The account must not be in violation of our Terms of Service.
Process for Requesting a Refund
To request a refund, please contact us through your user dashboard or at hi@obligoshield.com. Provide your account email and the reason for the request.
Processing time: 5-10 business days depending on your bank's policies.